ORDER PROCESSING
Orders placed before 12:00 pm EST Monday through Thursday will be processed the same day. Orders placed after 12:00 pm EST, on a Friday, Saturday or Sunday or on a holiday, will be processed the next business day. Shipments are processed through the United States Postal Service, overnight and require a signature. No Saturday deliveries.

Your tracking number will be emailed once orders have been dispatched. Deliveries are made only to a street address, not a P.O. box. If you have purchased multiple items, they may be shipped separately.

We do not offer international shipping. 

Shipping Department Hours: Monday-Friday: 9:30 am-5:00 pm (EST).

SIGNATURE REQUIREMENT
To ensure a safe arrival, a signature will be required upon delivery of all orders. Signatures required upon delivery will be noted on your order and shipping confirmation email.

PAYMENT TERMS AND REFUNDS
All purchases through the Site are refundable within 7 days from the date of merchandise received by contacting 203-629-3303. Return shipments must be made via the United States Postal Service in the same condition received, in the orginal box/packages and with any certifications provided. You are responsible for the cost of return shipping of items and must be insured at the value of the full purchase price. 

GIFT CARDS & CREDITS
If you would like to apply a gift card or a merchandise credit, please call 203-629-3303 and we will process your order for you.

ITEM AVAILABILITY & PRICE FLUCTUATIONS

All items shown on the website are subject to prior sale. Although we attempt to display only products that are available for immediate purchase, occasionally we may have a product that is for sale on the website that is unavailable.

Product prices are subject to change. We reserve the right to cancel an order and refund a customer's money, if we find that a price is listed incorrectly on our website. In addition, we reserve the right to change prices for the same product to reflect changes in our vendor's suggested retail prices, market fluctuations or the cost of component materials for an item, etc.